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Shipping & Returns



Important Details.
  • Valid on orders placed through our website. If you wish to place your order by phone and still take advantage of our free shipping policy, please reference this online promotion when placing your order.
  • All qualifying orders must be paid by credit card at the time of purchase
  • Applies only to Standard Ground Service within the lower 48 US states
  • Excludes oversized/overweight items, auction items, shipments to FPO/APO addresses and international shipments
  • Oversized item exclusion includes, but is not limited to items such as drum cases, drum racks, speaker cabinets, background brass, large guitar amplifier combos and amp heads, key keyboards and most drum sets
  • Regular shipping rates apply to orders that do not qualify for this promotion. Please see our shipping and handling chart below
  • This is a limited time offer that can be changed at any time
  • If you have any questions about these policies, please call 1-800-413-3819

Shipping.
After you place your order, we will locate the warehouse closest to you that has the items in stock. To make certain you receive all the items you ordered as quickly as possible, we may split your order into multiple packages. When items in your order are closer to you via a drop shipment we will drop ship the respective items directly from our suppliers. We ship the same day payment is received and/or confirmed. Shipping cutoff time is 12:00PM local time. When free shipping is selected either by you the customer or by the fact that you have entered a coupon code or have met a certain criteria to qualify for free shipping Sounds in Music reserves the right to select the shipper and methods used to ship the products purchased.

Payments.
You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

Return Policy.
Due to the nature of our online site, and the products listed, we Sounds in Music have a strict RETURN policy for all products. No product shall be able to be returned without a "Returned Merchandise Authorization" (RMA) issued by Sounds in Music management. No product(s) will be accepted for return(s) after the 14th day from date of sale. All returns are subject to a ten percent restocking fee(10%), all returned mouthpieces are also subject to a ten dollar ($10) sterilization fee.

Third-Party Merchant Policies.
All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

Shipping & Handling Chart

Total Dollar Amount Of Order Shipping Charge
$ 0.00 - $ 50.00

$ 6.95

$ 50.01 - $ 75.00

$ 8.95

$ 75.01 - $ 100.00 

$ 9.95

$ 100.01 - $ 160.00

$ 12.95

$ 160.01 - $ 220.00  

$ 14.95

$ 220.01 - $ 325.00

$ 17.95

$ 325.01 - $ 550.00 

$ 19.95

$ 550.01 - $ 750.00 

$ 21.95

$ 750.01 and over  

3% of the subtotal

Shipping chart does not apply to, (i.) oversized or heavy items (see below), and (ii.) shipping to Alaska, Hawaii, Puerto Rico or International. Please call customer service for estimated shipping charges. (1-800-413-3819).



Additional Shipping Charges for Oversized Items

OVERSIZED A: Flat Rate + $25
Most studio Monitors 10" & 12" 2-way PA cabinets, 1x12 combo amps or cabinets, guitars and basses under $99, larger drum, trap , rack and equipment cases

OVERSIZED B: Flat Rate + $35
15" 2-way PA cabinets, 2x10 combo amps or cabinets, repackaged mini PA systems, 61 or76 note keyboards, conga sets xtra large drum, trap , rack, and equipment cases

OVERSIZED C: Flat Rate + $45
Most Subwoofers, 2x12, 4x10, or 1x15 combo amps or cabinets, electronic drum kits, cello, baritone sax, baritone horn, contra bass, drum kits up to 6-pieces.

OVERSIZED D: Truck Shipments, charge to be determined
4x12, or 2x15 and 8x10 speaker cabinets or large subwoofers, 88-note keyboards, upright basses and tubas, large rack and equipment cases.


Express Shipping*
In a hurry? Choose express delivery shipping.
Non-Oversized Items
Flat Rate + $7.95 for 2-day
Flat Rate + $21.95 for 1-day
Oversized A and B Items
Flat Rate + Oversize charge + $29.95 for 2-day
Flat Rate + Oversize charge + $49.95 for 1-day
Oversized C and D Items
Please call 1-800-413-3819 if express shipping is desired.


* To change your shipping method online you must first be logged in.
Select the preferred method under Available shipping methods


Sounds in Music uses and re-uses recycled packing materials.


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